RENTAL TERMS AND CONDITIONS

Contents

1) The contract; 2) Essential information to be provided by the Client; 3) Delivery and unloading of the material; 4) Client’s guarantee and liability; 5) Return of the material; 6) Late return of the material; 7) Complaints; 8) Payment; 9) Pre-authorisation as security; 10) Deposit and breaches; 11) Availability of the material; 12) Express termination clause; 13) Exceptional and unforeseeable events; 14) Changes to the order; 15) Table linen; 16) Limitations of the Supplier’s liability; 17) Jurisdiction and applicable law; 18) Privacy protection and processing of personal data.

1.                   Contract. The contract is an agreement between Rentiamo Srl, as the Supplier of the material listed in the Rental Order, and the natural and/or legal person named therein, as the Client thereof.

2.                 Essential information to be provided by the Client. When placing the order, the Client must report any pedestrian areas and/or restricted traffic zones (ZTL) and the permits required to access the unloading area, the costs of which shall be borne by the Client. The Client must also report any access difficulties, both for the entry of vehicles and for the unloading of the material at the destination. In the absence of such information, should the above circumstances arise, unloading will be carried out at the closest point to the specified location that our vehicles can reach, in order to avoid infringements and/or damage to vehicles and structures.

3.                 Delivery and unloading of the material. The material can be delivered to the destination indicated by the recipient, with travel costs that vary according to the distance, the number of vehicles used and the staff required for unloading: delivery costs will be stated in the quote. Unloading will be carried out by our staff at ground level, at the point of the delivery location closest to where our vehicles can reach; any different circumstances must be reported when placing the order so that the need for paid porterage services can be assessed. The material will be delivered clean, packed and sanitised, in its dedicated containers. Items will not be delivered outdoors if bad weather is forecast: in the event of a bad-weather forecast, the Client must move the rented material indoors or place it under a marquee with side walls to prevent damage (covering tarpaulins alone are not sufficient).

4.                 Client’s guarantee and liability. From the moment of delivery, the Client is responsible for the delivered material listed in the transport document. The Client shall also be liable in the event of theft, fire or damage attributable to negligence, carelessness or failure to safeguard the material, except in demonstrable cases of force majeure. In order to cover the rented material against breakage or missing items, the Supplier will require a credit card as security.

5.                 Return of the material. The material shall be returned at the place and time agreed when the order is placed. The material will then be collected unwashed; it remains the Client’s responsibility to remove food residues from the tableware and to clear tables and counters of water, food and wax. The material must be returned in its dedicated containers (if provided at delivery)  each of which must contain the exact number of pieces stated on each container. All material must also be placed in the most convenient position for collection. Washing of the material is at the Supplier’s expense, and the count of small items will be carried out at the Supplier’s warehouse once the material has been cleaned. Any missing or damaged material will be charged to the Client, who must pay a unit amount equal to the “unit price for breakages or missing items” stated in the quote.  Please note that chips in fragile material are considered breakages and that, if rented items are damaged by rain, mud or the like, repair or replacement will be charged to the Client  at the unit amounts equal to the “unit price for breakages or missing items” stated in the quote.

6.                 Late return of the material. The Client must return the rented material on the date and at the place agreed when the order is placed. If the Client needs to return the material after the agreed time/date, they must request an extension in writing. Any extensions of the rental that have not been agreed will be charged at the current rates.

7.                  Complaints. Any complaints regarding the delivered material must be raised at the time of delivery; in that case, following appropriate checks by the Supplier, the material will be replaced if necessary at no additional cost. For complaints received in the following days, the delivery costs of the replacement material will be charged.

8.                 Payment. Full payment of the order must be made by the Client before receipt of the rented material and in any case no later than 14 days before the delivery date, failing which the order will be cancelled and the deposit forfeited and retained in full by the Supplier as compensation for organisational and booking costs.

9.                 Pre-authorisation as security. Upon full payment of the order pursuant to clause 8, the Client authorises the Supplier to place a hold on their credit card for an amount equal to 20% of the total value of the order: this amount is held as security for any damage, missing items or deterioration of the rented material and/or for the exact fulfilment of any further contractual obligations. This 20% amount will remain held until the material has been returned and its condition verified and/or the exact fulfilment of any further obligations of the Client has been verified. If no credit card is available, the Client must pay this 20% amount by bank transfer or in cash.

By signing this contract, the Client expressly authorises the Supplier to charge their credit card or, in the case of payment by means other than credit card, to withhold any amounts due under this clause.

10.              Deposit and breaches. Upon confirmation of the order and signing of the rental contract, the Client shall pay a deposit equal to 50% of the total rental amount, failing which the contract shall be terminated by operation of law.

In the event of breach, withdrawal, termination, cancellation and/or any act and/or declaration interrupting the order by the Client communicated no later than 14 days before the date of delivery of the material, the deposit will be retained in full by the Supplier as compensation for organisational and booking costs.

In the event of breach, withdrawal, termination, cancellation and/or any act and/or declaration interrupting the order by the Client communicated less than 14 days before the scheduled date of delivery of the material, the Client shall pay the Supplier the full rental price as a penalty (less the deposit already paid), without prejudice to the Supplier’s right to compensation for any further damage.

In the event of a breach attributable to the Supplier, the deposit will be refunded to the Client in full. If the Supplier’s breach occurs within the 14 days preceding the scheduled date of delivery of the material, the Supplier shall refund twice the deposit received.

For the purposes of this clause, by way of example and not limitation, the following constitute a material breach by the Client: (i) failure to pay, in whole or in part, the rental price within the agreed terms; (ii) failure to make available, at the agreed times and in the agreed manner, the spaces required for the delivery of the rented material; (iii) any conduct that makes performance impossible or seriously prejudices the performance of the services by the Supplier.

For the purposes of this clause, only the total failure to deliver, or the partial/non-conforming delivery of, the furnishings covered by the contract, such as to significantly compromise the running of the event, constitutes a material breach by the Supplier, excluding cases due to force majeure or to acts attributable to the Client.

11.                Availability of the material. Please note that the availability and delivery of the material are not guaranteed until the quote/offer sent by the Supplier has been accepted and the contract, duly signed in full by the Client, has been received. Only upon receipt of the signed contract will the actual availability of the requested material and the feasibility of delivery be verified. Please remember that the quote/offer is purely indicative and does not create any option on the material, nor any obligation on the part of the Supplier or the Client.

12.              Express termination clause. Breach of even one of the provisions of articles 2, 3, 4, 5, 6, 8 and 9 shall entitle the Supplier to terminate the contract pursuant to art. 1456 del codice civile (Italian Civil Code), to retain the amounts already paid, and to claim compensation for any further damage.

13.              Exceptional and unforeseeable events. In the event of exceptional and unforeseeable events that make performance of the contract impossible (such as pandemics, exceptional weather events, legal restrictions, etc.) and as a result of which it is impossible to travel and/or carry out the rental on the agreed date, Rentiamo Srl will allow its clients to use the security deposit paid towards a further order, which must take place no later than 12 months after the originally agreed date, failing which the amount paid as a deposit will be forfeited.

14.              Changes to the order. Should the Client change the delivery date, the Supplier reserves the right to check the availability of the material and of the requested date and, if the date change is possible, to adjust the prices of the items to the current price lists.

Any changes to the order are accepted no later than 48 hours before the delivery date of the material, it being understood that the amount of the amended order may in no case be less than 80% of the order already contracted, and that changes will be accepted subject to the availability of the material and the Supplier’s organisational capacity. Changes requested within 48 hours of the delivery date cannot be accepted, unless the Supplier is able to meet the Client’s needs through organisational adjustments and within the limits of its capacity (which may involve additional costs to be borne by the Client).

15.              Table linen. All table linen (tablecloths, napkins, runners, table toppers) will be delivered clean and roller-ironed. Since all fabrics naturally form creases once folded for transport or storage in the warehouse, and since these are items that by their nature and size cannot be transported unfolded, it will never be possible to deliver table linen without fold creases. The Client must, at their own expense and with their own resources, iron the fabric once it arrives on site with a standard iron or a steam iron, or arrange the dedicated ironing service with the Supplier.

16.              Limitation of the Supplier’s liability. Without prejudice to the provisions of Clause 10, the Supplier shall not be liable for any indirect or consequential damage, loss of profit or interruptions caused by delays or disruptions in delivery, except in cases of wilful misconduct or gross negligence.

17.               Jurisdiction and applicable law. The rental contract signed between the parties shall be governed by Italian law and by the Codice Civile (Italian Civil Code) (the provisions of the Codice Civile on the lease of movable property, art. 1571 e ss. (et seq.), apply insofar as they are compatible). Any dispute arising from the relationships governed by the Order and these General Rental Conditions shall be subject to the exclusive jurisdiction of the Foro di Frosinone (Court of Frosinone, Italy).

18.              Privacy protection and processing of personal data. Pursuant to EU Regulation 2016/679 (GDPR), the personal data concerning the Client will be processed by Rentiamo Srl for the fulfilment of the rental order and will not be disclosed to third parties. The data may be used to provide information about the Company’s activities. In relation to the data provided, the data subject may exercise the rights set out in art. 6 della Leg. 196/2003 (Italian Privacy Code, as amended and supplemented by the GDPR — General Data Protection Regulation, Regulation 2016/679): confirmation of the existence of the data, its origin and purposes, updating, erasure and the right to object. To exercise these rights, please contact the Data Processing Manager of Rentiamo Srl. The Parties mutually authorise each other to disclose their respective personal data to third parties in connection with the obligations arising from the rental contract (ex D.lgs 196/2003, as amended).